At GAI, technology investments are guided by a simple goal: helping teams deliver consistent, high-quality results for clients. As project demands grow and timelines tighten, the focus stays on practical improvements with tools and processes that strengthen coordination, reduce risk, and support dependable delivery. “Progress at GAI comes from making sure our technology tools genuinely support how our people work,” said GAI Chief Technology Director Don Bender. “When technology reduces distractions, supports collaboration, and adds clarity, teams can stay focused on delivering their best for clients.”
Building a Stronger Foundation for Project Work
A major area of focus is technology that supports design, coordination, and information management. Upgrades to core CAD and collaboration platforms are making it easier for teams across offices and disciplines to stay aligned and productive.
The transition to Bentley ProjectWise improves file organization and version control, helping teams work from the most current information and improving data coordination. Autodesk BIM Collaborate Pro supports real-time teamwork and better performance on large, complex models. Together, these platforms help projects move forward with fewer disruptions, clearer communication, and greater reliability for clients.
Supporting Teams Behind the Scenes
GAI has developed a centralized hub for employee AI training and guidance. Short resources and examples provide clear direction on how emerging tools can be used responsibly to support common tasks while maintaining data protection and client trust. Consistent guidance helps ensure technology supports quality work without introducing unnecessary risk.
With our development of GIZMO, GAI’s in-house AI-powered intranet assistant, teams can quickly locate policies, forms, contacts, and other internal resources without breaking their workflow. This technology investment enables faster access to reliable information, which means fewer delays and better momentum across projects.
Turning Ideas Into Improvements
Innovation at GAI goes beyond new platforms. An enhanced idea-submission process gives employees a direct way to suggest technological improvements tied to business and project needs. By evaluating ideas consistently and aligning them with strategic goals, strong concepts can move into action and drive real improvements over time.
When we stay focused on helping teams work better, clients see it in the dependable, consistent results they expect from GAI.
Focused on What Matters
Taken together, these efforts reflect GAI’s practical, people-centered, results-driven approach to innovation. By strengthening core project platforms and supporting teams behind the scenes, GAI is creating an environment where work runs more smoothly and clients benefit from clear coordination, predictable delivery, and superior results. “Sustaining high‑quality work takes continuous attention to improving the technology tools we bring to the job,” said Bender. “When we stay focused on helping teams work better, clients see it in the dependable, consistent results they expect from GAI.”
Don Bender leads GAI’s Information Technology (IT) strategy, planning, and execution. His background encompasses risk management, security and compliance, enterprise systems, and organizational change, with a focus on delivering secure, scalable, and business-aligned technology solutions through modernization and innovation.
